Privacy Policy

Last updated on: November 28, 2025

1. Our Commitment to Your Privacy

BrokerWise Educational Services Inc. ('we', 'us', 'our') is committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and handle your data when you use our website, brokerwise.ca, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Scope and Purpose of Data Processing

We collect personal information for the following purposes:

  • Provision of services: To create and manage your user account, provide access to our educational content, and personalize your experience on our platform. This includes tracking your progress through our guides and saving your preferences.
  • Payment processing: For users who subscribe to our Pro Access plan, we collect payment information to process transactions securely. This data is handled by our third-party payment processors and is not stored on our servers.
  • Communication: To send you service-related notifications, newsletters (if you opt-in), and respond to your inquiries submitted through our contact form. You can unsubscribe from marketing communications at any time.
  • Analysis and statistics: To analyze website usage and user behavior in an aggregated and anonymous manner. This helps us improve our content, features, and overall user experience, ensuring our platform remains relevant and effective.

3. Your Rights Under PIPEDA

You have the right to:

  1. Access your personal information that we hold
  2. Request the correction of inaccurate or incomplete information
  3. Withdraw consent for the collection, use, and disclosure of your information at any time, subject to legal or contractual restrictions
  4. Challenge our compliance with PIPEDA
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with the Office of the Privacy Commissioner of Canada

4. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and improve your browsing experience. A cookie is a small text file stored on your device.

  • Necessary cookies: These are essential for the website to function correctly, such as managing your login session and ensuring security. They cannot be disabled.
  • Analytical cookies: We use these cookies (e.g., Google Analytics) to understand how visitors interact with our website, helping us improve our content and services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes using SSL encryption for data transmission and restricting access to personal information to authorized personnel only.

6. Data Disclosure to Third Parties

We do not sell, trade, or rent your personal information to others. We may share data with trusted third-party service providers who assist us in operating our website, such as payment processors and email service providers, under strict confidentiality agreements.